This page describes how law enforcement agencies and authorized government bodies can submit lawful requests to Piq4you Inc. for user data, content preservation, or other assistance. We are committed to cooperating with lawful legal process while protecting the rights and privacy of our users to the fullest extent permitted by law.
Piq4you Inc., operating as Piq 4 You, is a crowd-sourced matchmaking platform incorporated under MARCEL X PROPERTY GROUP LLC, located at 1404 E Los Olas Blvd #2061, Fort Lauderdale, FL 33303, USA.
We take our legal obligations and public safety responsibilities seriously. We cooperate with federal, state, local, and international law enforcement agencies to the full extent required by law. At the same time, we are committed to our users' right to privacy and will only disclose user information in response to valid legal process or in emergency situations involving risk to life.
We do not voluntarily disclose user information to government entities without valid legal process except where child safety (CSAM / CSAE) is involved, in which case we are required by federal law (18 U.S.C. § 2258A) to proactively report to the NCMEC CyberTipline.
| Type | What It Covers | Standard |
|---|---|---|
| Subpoena | Basic subscriber and account information (name, email, IP logs, account creation date, registration data) | Must be issued by a court, grand jury, or authorized government agency with proper jurisdiction |
| Court Order (18 U.S.C. § 2703(d)) | Transaction records, connection logs, session metadata | Specific and articulable facts showing relevance to a criminal investigation |
| Search Warrant | Message content, media content, full account history, device risk signals | Probable cause standard; signed by a judge of competent jurisdiction |
| Emergency Disclosure Request | Any data where there is imminent risk of death or serious physical injury | See Section 5 below |
| Preservation Request (18 U.S.C. § 2703(f)) | Preservation of account data pending formal legal process | Written request from law enforcement identifying the account; preserved for 90 days (renewable once) |
We will challenge legal process that is overly broad, lacks proper jurisdiction, or does not comply with applicable law. We will notify users of requests unless legally prohibited from doing so (see Section 7).
All standard legal process (subpoenas, court orders, search warrants) must be:
Requests that do not include sufficient identifying information or do not comply with applicable law will be returned without response.
We accept requests from federal agencies (FBI, DHS, USSS, DEA, HSI, etc.), state attorneys general, district attorneys, local law enforcement agencies, and grand jury subpoenas. Each request is reviewed by our legal team to verify jurisdiction and compliance.
The following categories of data may be available depending on the type of legal process received:
We do not retain payment card data. Billing is processed by Apple App Store or Google Play and their records are subject to separate legal process directed to those entities.
We may voluntarily disclose user information to law enforcement in emergency situations where we have a good-faith belief that disclosure is necessary to prevent imminent risk of death or serious physical injury to any person.
To submit an emergency disclosure request:
We will preserve account data for 90 days upon receipt of a written preservation request from law enforcement. Preservation requests may be renewed once for an additional 90 days. A formal legal process (subpoena, court order, or warrant) must follow within the preservation period to obtain the preserved data.
Piq4you Inc. is a mandatory reporter under 18 U.S.C. § 2258A. When we discover apparent child sexual abuse material (CSAM) on our platform, we are required by federal law to:
We do not require a law enforcement request to make a CSAM report — we report proactively. Law enforcement will be notified via NCMEC protocols. For direct coordination on a CSAM-related investigation, contact safety@piq4you.com or legal@piq4you.com.
See our full Child Safety Standards for our complete policies and detection methodology.
We have a policy of notifying users when we receive legal process requesting their information, unless we are legally prohibited from doing so (e.g., by a non-disclosure order or gag order under 18 U.S.C. § 2705).
We may delay notification where notification would result in risk of harm to a person, tip off a subject of a criminal investigation, or where we determine notification is not required under applicable law.
Law enforcement seeking to prevent notification should include a specific request citing the applicable legal authority. We will honor valid non-disclosure orders.
Piq4you Inc. is located in Florida, USA. We process and store user data in the United States. International law enforcement requests should be directed through:
We are not in a position to respond to informal requests from foreign governments, foreign courts, or foreign law enforcement absent formal MLAT process or equivalent legal authority binding on a U.S. company.
Piq4you Inc. intends to publish periodic transparency reports summarizing the volume and types of legal process requests received, the categories of data produced, and the number of users affected. These reports will be published at piq4you.com when available.
Please do not send legal process to our general support email. Legal process sent to addresses other than legal@piq4you.com may be delayed or not received. Time-sensitive requests should be clearly marked in the subject line.
This policy is subject to change. We recommend law enforcement agencies contact us before submitting formal process to confirm current procedures. — Piq4you Inc. Legal Team